In the event that you would need to return or exchange a defective product, we will give you the best customer service available by either replacing the item in question or giving you an account credit for a future Jerusalem Depot purchase (good for one year from the date of your purchase).
In the event that you are simply not satisfied with the product you ordered, we can replace it for you under the condition that you ship it back to us at your expense, and you will be charged for only the shipping cost, and any price difference, when your desired product is again sent out.
Rates displayed on this site do not include shipping and handling. Shipping and handling are added after the method of shipping is selected. The total amount displayed at: “Order Confirmation” page will include the shipping and handling, note that at this point leaving the page in any manner except pressing the continue button will not submit your order and will not be charged for it.